1. INTRODUCTION

360WebX (“Company,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which we process any personal data we collect from you or that you provide to us when you visit www.360WebX.com (the “Website”).

Please read this policy carefully to understand our practices regarding your personal data and how we will treat it. By using our Website, you acknowledge you have read and understood this Privacy Policy.

For the purposes of applicable data protection legislation, including but not limited to the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the data controller is 360WebX.

2. WHAT DATA DO WE COLLECT ABOUT YOU?

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

Communication Data

Includes any communication that you send to us whether that be through the contact forms on our Website, through email, text, social media messaging, social media posting, or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping, and for the establishment, pursuance, or defense of legal claims.

Customer Data

Includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details, and your card details. We process this data to supply the goods and/or services you have purchased and to keep proper records of those transactions.

User Data

Includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our Website and ensure relevant content is provided to you, to ensure the security of our Website, to maintain back-ups of our Website and/or databases, and to enable publication and administration of our Website, other online services, and business.

Technical Data

Includes data about your use of our Website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our Website, page views and navigation paths, details about the number of times you use our Website, time zone settings and other technology on the devices you use to access our Website. The source of this data is from our analytics tracking system.

Marketing Data

Includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws, free-to-enter competitions, and to deliver relevant Website content and advertisements to you and measure or understand the effectiveness of this advertising.

3. HOW DO WE COLLECT YOUR PERSONAL DATA?

We use different methods to collect data from and about you including through:

Direct interactions: You may give us your personal data by filling in forms on our Website or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you request our products or services, create an account on our Website, subscribe to our service or publications, request marketing to be sent to you, enter a competition, promotion, or survey, or give us feedback.
Automated technologies or interactions: As you interact with our Website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
Third parties or publicly available sources: We will receive personal data about you from various third parties and public sources such as analytics providers, advertising networks, and search information providers.

4. MARKETING COMMUNICATIONS

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since.

Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you OR by emailing us at 360WebX@gmail.com at any time.

If you opt out of receiving marketing communications, this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations, etc.

5. DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data with the parties set out below for the purposes set out in this Privacy Policy:

Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

6. THIRD-PARTY LINKS

This Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

When you leave our Website, we encourage you to read the Privacy Policy of every website you visit. We accept no liability for the content or use of those third-party websites.

7. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for, we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means, and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

8. COOKIES

We use cookies and/or other tracking technologies to distinguish you from other users of our Website, personalise your experience on our Website, and to remember your preferences. It also helps us to improve our Website.

A cookie is a small text file placed on your computer or device. We use the following types of cookies:

Strictly necessary cookies: Required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website.
Analytical/performance cookies: Allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works.
Functionality cookies: Used to recognise you when you return to our Website. This enables us to personalise our content for you and remember your preferences.
Targeting cookies: Record your visit to our Website, the pages you have visited, and the links you have followed. We use this information to make our Website and the advertising displayed on it more relevant to your interests.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

9. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know such data.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We use SSL (Secure Sockets Layer) encryption technology to secure the transmission of sensitive information such as payment details and login credentials when submitted via our Website.

10. USE OF DATA / EU DATA TRANSFERS

We may transfer the personal data we collect about you to countries outside of the European Economic Area (“EEA”) in order to perform our contract with you or to provide services you have requested. These countries may not have similar data protection laws to the UK or EU.

If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. These steps may include placing contractual obligations on the recipient of your personal information or ensuring that the recipients are subscribed to ‘international frameworks’ that aim to ensure adequate protection.

By submitting your personal information to us, you agree to this transfer, storing, or processing. If you are located within the EEA and such transfers occur, we shall ensure that adequate safeguards are in place to protect your personal data.

11. YOUR LEGAL RIGHTS (EU/UK)

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at 360WebX@gmail.com if you wish to make a request.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

12. WHAT ARE YOUR PRIVACY RIGHTS

You can access, update, or delete your personal data, and exercise other rights under applicable data protection laws at any time.

For Residents of the European Economic Area (EEA) and the United Kingdom (UK): Under the General Data Protection Regulation (GDPR) and the UK GDPR, you have several important rights regarding your personal data:

Right of Access — Request confirmation of whether we process your personal data and obtain a copy of it.
Right to Rectification — Ask us to correct inaccurate or incomplete personal data.
Right to Erasure (“Right to be Forgotten”) — Request deletion of your personal data when it is no longer necessary or when processing is unlawful.
Right to Restriction of Processing — Ask us to temporarily stop processing your data in certain circumstances.
Right to Data Portability — Receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
Right to Object — Object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent — Withdraw your consent at any time where we rely on consent as the legal basis for processing.
Right to Lodge a Complaint — If you believe we are processing your data unlawfully, you may file a complaint with your local data protection supervisory authority. For a list of authorities in the EEA, visit: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. For the UK, contact the Information Commissioner’s Office (ICO).

For Residents of Switzerland: Swiss data protection law provides similar protections. You may exercise the rights listed above by contacting us. For complaints or further information, you can reach the Federal Data Protection and Information Commissioner (FDPIC): https://www.edoeb.admin.ch/en.

We will respond to your requests without undue delay and, in any event, within one month (extendable where permitted by law). We may need to verify your identity before processing your request.

13. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS

Yes. California residents have specific rights under California law, including the right to request information about our data-sharing practices for direct marketing purposes.

California “Shine the Light” Law (Civil Code Section 1798.83): California residents may request, once per calendar year and free of charge, information regarding the categories of personal information (if any) that we disclosed to third parties for direct marketing purposes in the preceding calendar year, along with the names and addresses of those third parties.

To submit a request under the Shine the Light law, please contact us in writing using the contact information provided at the bottom of this Privacy Policy. Please include “California Shine the Light Request” in your correspondence and provide sufficient information to verify your identity and California residency.

Additional Rights for Minors in California: If you are under 18 years old, a California resident, and have a registered account with us, you may request the removal of content or personal information that you publicly posted on our services. To exercise this right, contact us with the email address linked to your account and a statement confirming your California residency. We will make reasonable efforts to remove the content from public view. Note that complete removal from all backups and internal systems may not always be possible.

CCPA/CPRA Privacy Notice for California Residents

A “resident” under California law generally includes: (1) individuals who are in California for purposes other than temporary or transitory ones, and (2) individuals domiciled in California who are temporarily outside the state.

If you qualify as a California resident, you have the following rights regarding your personal information:

Categories of Personal Information Collected

In the past 12 months, we have collected the categories of personal information listed below (subject to change based on your interactions with us):

Category	Examples	Collected
Identifiers	Name, alias, postal address, unique identifier, online identifier, IP address, email address, account name	Yes/No (as applicable)
Personal Information (Cal. Civ. Code § 1798.140)	Name, contact details, education, employment history, financial information	Yes/No (as applicable)
Protected Characteristics	Age, gender, or other characteristics protected under law	Yes/No (as applicable)
Commercial Information	Purchase history and transaction details	Yes/No (as applicable)
Internet/Network Activity	Browsing and search history, interactions with our services	Yes/No (as applicable)
Geolocation Data	Approximate physical location	Yes/No (as applicable)
Professional/Education Information	Employment details or academic records (if provided)	Yes/No (as applicable)
Inferences	Profiles or preferences drawn from collected data	Yes/No (as applicable)

We may collect additional information when you contact customer support, participate in surveys, or use our services.

How We Use and Share Your Personal Information

We use and share personal information as described in the main body of this Privacy Policy. We do not sell your personal information for monetary consideration. We may share data with service providers under contracts that require them to protect your information and use it only for the purposes we specify.

Your California Privacy Rights

Right to Know — Request details about the personal information we have collected, used, disclosed, or sold about you.
Right to Delete — Request deletion of your personal information, subject to legal exceptions.
Right to Correct — Request correction of inaccurate personal information.
Right to Opt-Out of Sales — We do not sell personal information, but you may still submit an opt-out request.
Right to Limit Use of Sensitive Personal Information — Where applicable.
Right to Non-Discrimination — We will not discriminate against you for exercising your privacy rights.

Verification Process We will verify your identity before fulfilling requests. This may include matching details you provide with information we already hold. We may deny requests if we cannot verify your identity or if an exception applies.

Authorized Agents You may use an authorized agent to submit requests on your behalf. The agent must provide proof of valid authorization.

To exercise any of these rights, contact us at email, 360WebX@gmail.com, or the address listed at the bottom of this Privacy Policy. We respond to verifiable requests within the timeframes required by law.

We encourage you to reach out with any questions or concerns about how we handle your personal data.

14. CONTACTING US

If you wish to exercise any of the rights set out above, have any questions regarding our Privacy Policy, or want to report any concerns about how we handle your personal data, please contact us:

Email: 360WebX@gmail.com
Address: 360WebX, POB 306, Blowing Rock, NC 28605
Phone: 1-828-360-3014

We strive to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Privacy Policy

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